Privacy policy

Last Updated: September 23, 2026

At Strorand, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your information when you visit strorand.shop, place an order, or contact us.

1. Information We Collect

When you use our Website or place an order, we may collect information such as:

Your name
Email address
Phone number
Billing and shipping address
Order and purchase details
Payment-related information
Information you provide when contacting us
Information automatically collected when you use our Website

We only collect information that is reasonably necessary to operate our store and provide our services.

2. How We Use Your Information

We may use your information to:

Process and fulfill your orders
Process payments
Ship your purchases
Send order and shipping updates
Respond to your questions
Provide customer support
Improve our Website and shopping experience
Prevent fraud and unauthorized activity
Maintain Website security
Comply with legal obligations
Send marketing communications when permitted and where you have provided the appropriate consent

3. Cookies

Our Website may use cookies and similar technologies to provide essential store functionality and understand how visitors use our Website.

Cookies may help us remember your preferences, maintain your shopping cart, analyze Website traffic, and improve your shopping experience.

You can manage or disable cookies through your browser settings. Some features of the Website may not function properly if cookies are disabled.

4. Payment Information

Payments made through our Website are processed by third-party payment providers.

We do not generally store your complete payment card information on our own systems.

Payment providers may collect and process information according to their own privacy policies and terms.

5. Sharing Your Information

We may share information with service providers that help us operate our business, such as:

Shopify
Payment processors
Shipping carriers
Website and technology providers
Analytics and marketing providers
Customer-support services
Fraud prevention and security services

We may also disclose information when required by law, legal process, or government authority.

We do not sell your personal information as a traditional business practice.

6. Shopify

Our online store is powered by Shopify. Shopify provides the ecommerce platform that allows us to sell our products, process orders, and provide our Website.

Information collected through our store may be processed by Shopify and its service providers in accordance with applicable privacy practices.

7. Marketing Communications

If you choose to receive marketing communications from us, we may send you information about products, promotions, or other updates.

You can unsubscribe from promotional emails at any time by using the unsubscribe link provided in the email.

We may continue to send important transactional messages, such as order confirmations and shipping updates.

8. Protecting Your Information

We take reasonable measures to protect your personal information from unauthorized access, use, alteration, or disclosure.

However, no online service or electronic storage system can be guaranteed to be completely secure.

9. Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

Request access to your information
Request correction of inaccurate information
Request deletion of certain information
Request information about how your information is used
Opt out of certain marketing or targeted advertising
Request a copy of certain personal information

To make a privacy request, contact us using the information below.

We may need to verify your identity before processing certain requests.

10. California Residents

If you are a California resident, you may have additional rights under applicable California privacy laws.

These rights may include rights to access, correct, delete, or obtain information about the personal information we collect and use.

To exercise applicable rights, please contact us.

We will not discriminate against you for exercising privacy rights provided by applicable law.

11. Children's Privacy

Our Website is not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13.

12. Third-Party Links

Our Website may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of third-party websites. We recommend reviewing their privacy policies before providing personal information.